This website sells downloadable products only – no physical products are shipped.
No returns are accepted.
If you have problems downloading the diagrams:
- After completing payment via the PayPal website you will usually bbe automatically returned to this website. If you are not, please click the link to return. If you fail to do this the download may not be generated and your confirmation email may not be sent.
- The email with your download link will be sent from firstname.lastname@example.org . Please check your spam folder if you do not receive the link and/or add this address to your approved senders list.
- Once you return to the Sledgehammer Simple website after payment you will see the download links for your files on that page near the bottom.
- You will also be sent an order confirmation email which will contain a link to the downloads page.
- The download link will remain available in your account – you may download the file up to three times.
- When you click the link the diagram will usually open in the browser, in which case you can select ‘save a copy’ from the file menu.
- In the event of a problem please contact us with full details of the product(s) you were purchasing and the problem you encountered.