Useful as a primer to those new to chairing a committee or group.
Those who need to refresh their understanding will also benefit.
Provides practical insights into:
* types of behaviour patterns
* negative behaviour
* conflict management
Provides suggestions to improve performance in all three areas
Links with 02.1.1 - role of chairperson at non public meetings; 02.1.3 - meetings use and abuse (1 of 2); 02.1.4 - meetings use and abuse (2 of 2)