Problem Analysis and Decision Making

1.14 After Action Review

1.14  After Action Review

How many times have you sorted out a problem and found that others have had the same or a similar experience?

The financial cost involved as well as the time and effort wasted by not having a process to capture this knowledge can be significant.

After Action Review (AAR) is the process to capture and then disseminate such knowledge – it becomes explicit and thus part of the ‘corporate memory’, rather than remaining implicit  and therefore not dependent on one individual – who might leave.

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1.15 Cardstorming

1.15  Cardstorming

Cardstorming is a highly visual effective and involving problem solving ideas generation process.

This diagram not only identifies what makes an effective card but furnishes you with the information required to run a cardstorming event.

Finally, you are provided with an evaluation matrix with some suggested criteria to enable you to prioritise each solution.

See also 1.15.1 Brainstorming

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1.15.1 Brainstorming

1.15.1  Brainstorming

Brainstorming is a highly visual effective and involving problem solving / ideas generation process.

This diagram provides you with an understanding of brainstorming – what it is and how to do it effectively.

It shows the importance of attitude and the type of thinking required, identifies various roles, e.g. problem owner, leader etc.

See also 1.15 Cardstorming

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1.16 Seven Step Improvement Model

1.16  Seven Step Improvement Model

Can be used by an individual or a group.

Provides a strong and easily understood process.

Enables a group to ‘own’ a problem and its solution.

Provides a structure to show that all elements of a problem have been considered when presenting to senior management.

See also 1.17 STP model problem analysis

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1.17 STP Model Problem Analysis

1.17  STP Model Problem Analysis

Can be used by an individual or a group.

Effective for problem recognition.

Helps identify group aims, objectives and expectations.

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1.18 Elements for a Safe Site – circular model

1.18  Elements for a Safe Site – circular model

There are two versions of this diagram, this one (circular model) and another (jigsaw model).

There’s a reason for this – we disagreed as to which one we preferred! Some liked what they felt was the simplicity of the circular version, while others liked the analogy of the jigsaw – they felt it confirms how interlinked everything is. No-one would budge – so you have a choice of two.

Discussing the elements required for a safe site with managers, they felt the elements provided comprise the basics for a safe site.

Using these diagrams may suggest other elements you might want to use; this can only be beneficial since it will help personalise your own model to your specific needs.

Remember, in both models, every element is interlinked and none have priority over the other.

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